FAQ's

1. WHEN WILL MY ORDER BE SHIPPED?

-Shipping charges: Free for all orders.
-Handling time: 1-2 business days
-Transit (Travelling) Time : 3-4 business days

2. WHO DO I CONTACT FOR PRESS INQUIRIES?

For all press inquiries, email us at  customersupport@elloten.com

 and your email will be forwarded to the right person!

3. WHAT CARRIER DO YOUR ORDERS SHIP WITH?

All United States orders are shipped via DHL, FedEx, UPS, or USPS Express.

4. ARE THERE DUTIES FOR AMERICAN ORDERS?

We charge no additional fees!

5. Do you offer international shipping?

Yes we offer Shipping Internationally.

6. How do I initiate a return or exchange?

For Return or Exchange Kindly Visit our Return & Refund Policy.

7. CAN I RECEIVE A REIMBURSEMENT?

However, you can get your money back by returning the product, If you are not happy with the product you’ve received from us or in case that the product tends out to be damaged or is not the exact product that you ordered.

 

FOR MORE INFORMATION

Trade name: Elloten

Support : 24/7

Business Hours : 9:00 AM to 4:00 PM (Monday to Friday) 

Business Number : +1(904) 22 73 621

Business Mail : customersupport@elloten.com

Physical address : 2561 W Territorial Rd, Saint Paul Minnesota 55114, United States